Terms & Conditions
Last updated: October 19, 2026
1. About these Terms
These Terms & Conditions (“Terms”) govern your use of the website at zmcosmeticlab.com (the “Website”), operated by ZM Cosmetic Lab (“ZM Cosmetic Lab,” “we,” “us,” or “our”). By using the Website or submitting an inquiry, you agree to these Terms. If you submit an inquiry on behalf of a business, you confirm that you are authorized to provide the information you submit on its behalf.
The Website introduces our color cosmetics development, private label, OEM, ODM, manufacturing coordination, and related services. It is intended to help prospective business customers learn about our capabilities and contact us about a project.
2. Website information and project inquiries
The descriptions, examples, images, specifications, timelines, minimum order quantities, and capacity figures on the Website are general information. They are not a quotation, offer to manufacture, guarantee of availability, or commitment that a particular product will meet the requirements of every market.
Submitting a form, requesting a sample, or discussing a project does not create a purchase order or manufacturing agreement. We assess each project based on its product brief, formula, shade count, packaging, testing, destination market, and production requirements. Pricing, samples, minimum quantities, development work, lead times, delivery terms, and any market-specific documentation will be confirmed in a written quotation or separate agreement. If a signed agreement conflicts with these Website Terms on a transaction-specific matter, the signed agreement controls that matter.
3. Samples and product development
Samples and development work are subject to project review and availability. Before proceeding, we will confirm any applicable sample, development, packaging, testing, or courier charges. A sample or concept shown on the Website does not guarantee that the same formula, components, shade, or packaging can be supplied for every order or market.
The approved product specification and any agreed reference sample, together with the applicable written quotation or agreement, define the requirements for a production order. Any changes after approval may affect price, timing, testing, or minimum quantities and require written confirmation.
4. Product claims and market requirements
Product information and references to testing, certification, registration, or regulatory support on the Website describe possible project capabilities or processes. The documents and requirements that apply to a product depend on its formula, packaging, claims, manufacturing location, and intended sales market. We confirm the scope of any testing, documentation, or regulatory support for each project in writing.
Each business customer is responsible for informing us of its intended market, proposed product claims, and any specific retailer or regulatory requirements at the start of the project. Responsibilities for final product labeling, claims, registrations, and market placement should be set out in the applicable written agreement.
5. Information you submit
Please provide accurate information that you are entitled to share when you submit a project brief, reference material, artwork, or other content. You retain ownership of the materials you provide. You grant us permission to use them as reasonably necessary to review your inquiry, prepare a proposal, develop samples, and perform any agreed project work.
Do not submit confidential formulas, unpublished technical specifications, or other sensitive business information through a general Website form unless an appropriate confidentiality arrangement is in place. Any confidentiality obligations between the parties should be documented separately in writing. Personal information submitted through the Website is handled as described in our Privacy Policy.
6. Intellectual property and Website use
Unless otherwise stated, the Website’s text, design, graphics, images, and other content are owned by ZM Cosmetic Lab or used with permission. You may view and share links to the Website for legitimate business research. You may not copy, republish, modify, or use its content for commercial purposes without our prior written permission, except where applicable law permits.
You must not use the Website to submit unlawful or misleading material, attempt unauthorized access, interfere with its operation, introduce malicious code, or collect data in a way that disrupts the Website or violates applicable law.
7. Third-party links
The Website may link to third-party websites or services for your convenience. We do not control their content or practices. Your use of those websites is subject to their own terms and privacy policies.
8. Website availability and accuracy
We aim to keep Website information accurate and current, but details may change as products, materials, production schedules, and market requirements change. We may update or remove Website content or temporarily suspend access for maintenance without prior notice. Please confirm important commercial or technical details with us before relying on them for a purchasing decision.
To the extent permitted by applicable law, the Website is provided without a guarantee that it will be uninterrupted or error-free. Nothing in these Terms limits rights or liabilities that cannot lawfully be limited. Terms concerning the quality, delivery, warranties, remedies, and liability for a specific product or project are governed by the applicable written agreement.
9. Changes to these Terms
We may revise these Terms to reflect changes to the Website or our practices. The revised version will be posted here with a new “Last updated” date. Your continued use of the Website after a revision takes effect means that the revised Terms apply to your subsequent Website use. Changes to a signed project agreement must follow that agreement’s amendment procedure.
10. Contact
For questions about these Terms or a project inquiry, contact info@zmcosmeticlab.com or use our Contact Us page.